Privacy Policy

Last Updated: January 25, 2024

Bamboo Lab d.o.o. Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit (the "Site") or any of our Shopify apps (the "Apps").

Personal information we collect

When you visit the Site or Apps, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site or Apps, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site or Apps, and information about how you interact with the Site or Apps. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

Additionally, when you make a contact through the Site or Apps, we collect certain information from you, including your name, e-mail address, and company name.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your Personal Information?

We use the Information that we collect generally to fulfill any requests placed through the Site or Apps (including processing your personal information).  Additionally, we use this Information to:

Communicate with you; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to improve and optimize our Site or Apps (for example, by generating analytics about how our visitors browse and interact with the Site or Apps, and to assess the success of our marketing and advertising campaigns).

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Facebook advertising to retarget visitors who are interested in our services. You can read more about how Facebook uses your Personal Information here: We also use Google Analytics to help us understand how our customers use the Site or Apps--you can read more about how Google uses your Personal Information here:  You can also opt-out of Google Analytics here: For sending company newsletter, we use a MAILCHIMP, Georgia, USA, service that will treat your data lawfully and carefully. Find out more in their Privacy Policy. We use third-party service Meetup to manage our public events. Your data will be processed legally and carefully, as noted in their Privacy Policy Notice.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

You can opt out of targeted advertising by:

Please note that we do not alter our Site or Apps’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make a contact through the Site or Apps), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you make a contact or opt-in through our newsletter form through the Site or Apps, we will maintain your  Information for our records unless and until you ask us to delete this information.

How We Store Our Data?

Bamboo Lab delivers the services described by this policy using products provided by Digital Ocean, LLC and Amazon Web Services, Inc. (AWS). All products from both providers are following the highest standards in information security. Personal data is collected and stored in data centers located within the European Union. More information about the service providers can be found in their respective Privacy Policy documents.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at or by mail using the details provided below:

Strossmayerova 341, Osijek, 31000, Croatia